Open Clan in the lobby to join a group or create your own. Members work on quests, earn Clan Tokens, and build toward weekly chests. Those chests can give Gems, hats, and skins. Choose a Clan whose activity requirements fit your play time, then confirm your membership before working on its tasks.
Choose between joining and creating
Joining an existing Clan lets you contribute to a group that already has members. Creating one means starting your own group and finding people to work on its quests. Compare the creation offer with the Clan you could join before spending currency.
| Your choice | Check before continuing |
|---|---|
| Join a public Clan | Its name or tag, entry requirements, available places, and whether the owner asks you to contact them first. |
| Join an invitation-only Clan | The recruiting player's contact details and the conditions they want you to meet. |
| Create your own Clan | The currency, price, and confirmation shown on the creation offer. |
Use the official community's search-for-clan channel to look for recruitment posts. Public groups can advertise a name to search for; invitation-only groups often ask you to message their recruiter. Some public groups also require a message before joining so the owner knows who you are. Follow that group's instructions, then return to the in-game Clan menu to complete joining.
Compare Wins and class requirements with your own progress. Recruitment ranges from casual groups accepting new players to groups asking for high Wins or specific classes. A requirement in one advertisement belongs to that Clan. Look for another group when its conditions don't fit you.
Check the activity rules as well. Some owners require daily quests and remove members who stop contributing Tokens. Ask how much activity they expect if the post only says "be active." Joining a group you can keep up with is more useful than choosing one by rank alone.
Confirm membership and choose a task
If joining sends a request, wait for acceptance. An invitation or a message to a recruiter is only part of joining; check the membership information the game provides afterward. If a member list is available, make sure your name appears there.
After creating a Clan, check the identity or ownership information the menu provides before recruiting other players. Use the confirmed Clan name or tag when telling them how to find your group.
Open its available Quests and note the objective, progress, reward, and time limit of the task you intend to work on. Check whether its progress belongs to you or the whole Clan, then compare the same counter after playing.
When the objective reaches its target, check the completion state. If it provides a claim control, use it and check the total for the named reward. For a Token reward, compare the corresponding Clan Token count before and after the action. A Gem pickup during a run doesn't show that the task paid its Tokens.
Win one game with a Clan member
One Clan quest asks you to win one game with a Clan member. Arrange a run with somebody from your own Clan when this objective is active. Confirm that you're both members before starting; joining a public team with unrelated players doesn't establish the task's Clan-member condition.
Contact a member through your group's usual chat and agree when to play. Confirm which player you'll meet in the game, especially when their community display name differs from the name you see in Roblox. Choose a chapter and difficulty that meet the active quest's conditions and that your group can finish. Complete the run together.
After the win, check this specific quest's progress or completion state. Your general Wins total and the Clan quest are different checks: gaining a Win tells you the run ended successfully, while the task's counter tells you whether it counted toward this objective. If the task remains incomplete, check the stated teammate requirement and your memberships before repeating the run.
The 10-million-Hay quest
The September 20, 2026 Clan update included a shared objective to collect 10 million Hay for five extra chests. That bonus was added to the weekly chest reward. Follow your active task's displayed target and reward if they differ.
For that 10-million-Hay objective, check the Clan's task progress before grinding. At 4 million out of 10 million, the group still needs 6 million Hay. A large lifetime Hay total on your account doesn't tell you whether this particular objective is complete.
| Task state | What to do |
|---|---|
| Progress remains below 10 million | Keep collecting Hay toward the shared objective and compare the task counter after playing. |
| Progress reaches the target | Check that the task is marked complete and inspect its reward or claim state. |
| Task is complete but no chest can be opened yet | Check the weekly reward countdown and claim state. |
Coordinate with the other members while the task is active. Tell them how much Hay remains and when you'll play. If your play session doesn't advance the task, check its active period and contribution conditions before continuing.
Understand the weekly chest count
The Clan's members receive the same weekly chest count. That count depends on the Clan Tokens everybody earns from quests throughout the week. Track the whole Clan's total when checking this reward; your personal contribution isn't a separate weekly chest allowance.
Check the weekly countdown before expecting the payout. The September 20 quest rewards were intended for weekly claiming. Immediate chest payouts on finishing the Hay quest were a launch bug, so an early video showing instant chests doesn't describe the intended weekly schedule.
Distinguish a chest reward preview from a chest you already own. When the weekly reward becomes available, use a claim control if the menu presents one, then check whether your available chest count increases. Open a chest only after the menu confirms you have one and provides an opening control.
Check what you got from a chest
Chests can give Gems or cosmetic items such as hats and skins. The number of chests earned doesn't guarantee a particular item, and several openings can give Gems instead of the cosmetic you're hoping for.
| Reward | Check after opening |
|---|---|
| Gems | Compare your Gem balance with its value before the opening. |
| A hat or other cosmetic | Find the named item in the relevant collection and read any effect shown on its description. |
| A skin | Check its description and where it can be equipped before treating it as an extra usable tool. |
Read an item's stated effect before changing your setup. A hat's appearance doesn't tell you its stat bonus, and a tool-shaped skin doesn't by itself tell you whether you now own another gameplay tool. For pet accessories, continue with the Pets and Index guide.
Before switching Clans
Confirm how to join the new group before leaving your current one. Leaving can put your account on a cooldown that blocks joining another Clan. Wait for the timer shown on your account to end; don't assume switching will be immediate.
Check your weekly reward and claim state before leaving, too. If a reward is still pending, check any leaving warning or eligibility rule the game provides before changing groups. Contributing to a task doesn't confirm that its pending reward will follow you to another Clan.
If a task or chest reward is missing
| What you see | Check or record |
|---|---|
| You contacted a recruiter but can't access that Clan's tasks | Confirm your in-game membership or whether a request is still waiting for acceptance. |
| Your session didn't advance a task | Check the active objective, remaining time, contribution conditions, and the same progress counter before and after playing. |
| A completed quest hasn't given an openable chest | Compare task completion with the weekly countdown, claim state, and available chest count. |
| The weekly reward was claimed but the count didn't change | Record the Clan name, reward state, exact action, and chest counts before and after it. |
| You can't join after leaving | Read the joining cooldown on your account and wait for it to finish. |
For a reward mismatch, include the task name and completion state as well as the relevant Token or chest totals. Use the official community links to report the specific problem with those details.